What type of guarantee do you offer?
Will you keep my information "private"?
How can I reach you?
How do I place an order online?
Can I order by phone or mail?
How do I cancel my order?
What is burlingtonsocks.legwear.com sales tax policy?
Do I need an email address?
Who do I contact if I am having trouble with
the website?
Are there any tips on searching and browsing
burlingtonsocks.legwear.com?
How can I make returns and exchanges?
What is a "cookie"?
How can I pay for my burlingtonsocks.legwear.com
order?
Is your Site secure?
I know exactly what I want. What’s the
fastest way to order?
Can I get a printed catalog?
What Type of Guarantee
Do You Offer?
Your satisfaction is guaranteed. If you are not completely satisfied with your
purchase for any reason, you may return it at any time and we will refund your
purchase amount less shipping and handling charges. Sorry, we do not reimburse
for return postage. Feel free to contact us at 1-800-575-3497 (Monday through Friday; 8AM to 5PM Eastern Standard Time).
Will you keep my
information "private"?
As our customer, your relationship with
www.burlingtonsocks.com
is of the utmost value. Your information will not be shared with any third
party. If you no longer want to be on our email, regular mail, or promotions
list, click on my account to modify your
account information or click this unsubscribe link
and enter your email address to be removed permanently from our list.
How can I reach you?
Most customers have found email to be the most efficient way to contact us.
However, if you feel the need to phone us, you may call Customer Service at
1-800-575-3497 (Monday through Friday; 8AM to 5PM Eastern Standard Time).
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How do
I Place an Order Online
Ordering is quick and easy. Once on the 'Order' page, click the 'Select' button
to choose a size, color and quantity, and then click the 'Add to cart' button.
Continue shopping by clicking the 'Continue shopping' button. When you have
completed your shopping, click the 'Checkout' button located at the top of the
page or at the bottom of the 'cart' page.
To checkout, we will need your first and last name, billing & shipping
addresses, email address (so we may contact you with information regarding your
order) and credit card information. You can rest assured that all of the
information you provide is private and secure. Then just follow the on-screen
directions to complete your order. It's so easy!
Orders by Mail or Phone
If you would like to print an order and mail it to us, and you live in the
United States, please make the check payable to "www.burlingtonsocks.com"
or fill in your credit card information with the expiration date and mail to
www.burlingtonsocks.com
, PO Box 26535, Greensboro, NC 27415-6535. Or, if you prefer, you can place
your order over the phone by calling 1-800-575-3497 (Monday through Friday; 8AM to 5PM Eastern Standard Time; Closed weekends and holidays). To expedite your call, please be sure to
write down the brand, style, color, size, and desired quantity prior to
calling.
Order Cancellation
Once you have successfully placed your order, you will receive a confirmation
email to the email address you provided. It will recap your order placed with
www.burlingtonsocks.com. If
you notice an error, click the link provided. It will return you to your
order history page. You will be able to cancel an order by clicking the
‘Cancel’ button on this page up to 2 AM the next business day. If the ‘Cancel’
button is unavailable, you must call a customer service representative at 1-800-575-3497 (Monday through Friday; 8AM to 5PM Eastern Standard Time; Closed weekends and holidays) to cancel an order.
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Sales Tax Information
For shipments to North Carolina and Tennessee, the appropriate sales tax will
be added to your order.
Do I Need an Email
Address?
In order to shop
www.burlingtonsocks.com
online, you must have an email address so that we are able to send you an order
confirmation and shipping confirmation email. You may also request email
announcements with the most current information on
www.burlingtonsocks.com
offers and special events.
Having Problems with the
Website?
If you are receiving error messages, having problems navigating or checking
out, please email our Webmaster@legwear.com.
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Searching &
Browsing
’What can we find for you?’ To search the
www.burlingtonsocks.com
product line, simply type the description of the product you are looking for in
the search box and click 'go!' Our search engine will find the closest match.
Narrow your choice by choosing a brand from the 'advanced' search feature.
Easy Returns &
Exchanges
Your satisfaction is guaranteed. If for any reason you are not satisfied with
your purchase, simply return the laundered product if worn, for an exchange or
refund. If you have questions or require assistance, please email us or call us
at 1-800-575-3497 (Monday through Friday; 8AM to 5PM Eastern Standard Time; Closed weekends and holidays).
Please send returned merchandise, purchased on
www.burlingtonsocks.com
to:
Kayser-Roth Corporation
3707 West Fifth Street
Lumberton, NC 28358
Attn: Internet Returns Department
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Please send returned merchandise, purchased from a store to:
Kayser-Roth Corporation
Legwear Consumer Relations
PO Box 26535
Greensboro, NC 27415-6535
These instructions are also provided on your packing slip for your convenience.
When returning merchandise, please be sure to indicate the reason for returning
your merchandise. Please enclose the packing slip with your return. Please wrap
your package securely. Selecting a delivery service to return your package is
your choice.
Remember return postage is not reimbursed.
Please allow 3 to 4 weeks for your refund or return to arrive. We will credit
your original method of payment less shipping and handling charges. Please
allow 1 to 2 billing statements for your credit to appear.
What is a "cookie"?
Cookies are small text files that allow us to keep track of the items you
select to add to your shopping cart. In fact, before you can add selections to
your cart, your browser must accept cookies. Cookies cannot damage your
computer hardware or software, and they contain no personal information about
you, your computer, your purchases, or your credit card.
How can I pay for my
www.burlingtonsocks.com
orders?
www.burlingtonsocks.com
accepts VISA, MasterCard, Discover, and American Express. If you would like to
pay by check and if you live in the United States, you may print your complete
shopping cart and either write your shipping information on that page or you
may print out your shipping information that appears when you press "Continue"
at the shopping cart. Mail your order along with the shipping information and
your U.S. check to: Legwear.com PO Box 26353 Greensboro NC 27415-6535.
Is your Site secure?
As certified by Verisign™,
our online store is secured with secure socket layer encryption (SSL) for your
protection. If you are using the latest release of a well-known browser, it
will recognize the secure connection and symbolize it with a lock, or a key,
etc. If your browser does not recognize the site as secure, you can verify it
by looking at the address of the web page upon checkout: it will begin with
https: in lieu of http:.
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I know exactly what I
want. What’s the fastest way to order?
For experienced
www.burlingtonsocks.com
customers, we strongly recommend trying our Quick Shop
feature. There you can quickly add any item to a cart, and be on your way in a
flash!
Or, if you want to buy a product previously purchased at
www.burlingtonsocks.com
, go into the Order History area. You can order
any No nonsense product previously ordered, delete items from your cart and
proceed immediately to checkout. Both are timesaving
www.burlingtonsocks.com
site enhancements.
Can I get a printed
catalog?
At this time, we don’t offer printed Catalogs, but you will find a broad
selection of your favorite items in this website. So browse around to find what
suits you, or if you're an experienced
www.burlingtonsocks.com
customer, try our Quick Shop feature for speed and
convenience.
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